Please DO NOT make any references to the brand name or the products.
Please send payment to the following.
Email: [email protected]
Question: You Order Number
Please include your order number in the payment somewhere whether it's the question or in order notes. If we cannot reference your payment, your order will be delayed.
Once you've made an order with us and submitted your payment, the flow of the lifecycle of your order is as follows:
On-hold: We have received your order, we're either waiting for payment OR we've received your payment and we'll be depositing it soon.
Processing: We've accepted your payment, it's about to be shipped. We do typically do next day shipping.
Completed: We've shipped/delivered your package. At this time, you should have received a tracking number from us.
Greater Toronto Area
We offer same-day delivery via third party courier within the Greater Toronto Area.
The delivery cut off is 4 PM, deliveries go out at 5 PM, and they go until about 12 AM. The driver will be in touch with you with an ETA towards 6 PM. Please keep your phone available and be ready to meet the driver at the car.
Our service area includes ALL of Downtown, Toronto & the GTA including:
West: Etobicoke, Mississauga, Milton, Oakville. Brampton.
North: North York, Markham, Vaughan, Richmond Hill, Thornhill.
East: Scarborough, Pickering, Ajax, Whitby, Oshawa.
Pretty much everywhere in between.
Outside Service Area:
We sometimes can arrange for out of area deliveries - just hit us up and we'll confirm what our deliver partners are able to accommodate.
We ship Canada-wide using the following methods:
Canada Post Xpresspost: Comes with tracking, typically hits within 3-5 days. We do drops at Canada Post Monday - Friday.
Purolator: Comes with tracking, typically hits overnight, but there has been the odd delay here and there. We do drops to Purolator on Thursdays.
UPS: We're still figuring this out, I will update soon. I think we'll be doing UPS on Mondays.
If you have absolutely any questions, concerns, or whatever. Please do not hesitate to reach out.
With the onboarding of new members, we hope that you all feel comfortable to reach out to us and discuss any isues before taking them to the court of public opinion.
We're keen on building lasting relationships with our clientele, if there's absolutely anything on your mind, let us know.
This is a craft project, we keep this relatively small to ensure each client can feel comfortable that if something goes wrong - they can reach out to us for a prompt resolution.
Please also reach out with suggestions, and things you want to see. We're building this for us, but also for you all - if you feel like you have a solid idea we'd love to bring it to life.
I'm personally trying to do this one right, I want to build this into a cult with cool shit from the underground. Not an actual cult, just a baller community of like-minded individuals.
I'm sincerely glad you made it, let me know how we can make this experience better for you. For real.